Welcome: guest
Where are you located?
Commercial Zone® is a division of DCI Marketing and is located in Milwaukee, WI.

DCI Marketing, Inc.
2727 West Good Hope Road
Milwaukee, WI 53209
414-228-7000
How can I contact you?
We have a Customer Care Center available M-F, 8:00am-5:00pm CST.
You can call 1-800-782-7273 and ask for a Commercial Zone Customer Care Representative or you can email us at cpservice@dcim.com.
Where do my orders ship from?
Windsor, WI 53598.
What is the lead time to receive my order?
Orders in stock will be received within 7-10 business days. Orders not in stock will ship within 2-3 weeks.
How is sales tax calculated on orders?
Sales tax is calculated based on individual state, county and city information for deliveries to the following states: AR, AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, MO, NJ, NY, NC, OH, OK, SC, TN, TX, UT, VA, WA, WI.
What if my order is too heavy to ship UPS?
We are committed to reviewing all freight expensive to give you the best rate. When you place your order if it is unable to ship UPS, a Customer Care Representative will contact you the next business day with your freight rate, total of your order and will obtain your payment information at that time.
Can I be billed for my order?
The website is designed for credit card payments only. If you would like to set up an account, please contact us, and we would be happy to work with you.
What if I need priority shipping?
Please contact our Customer Care Center during normal business hours for assistance.
How can I return a product?
RMA Return Form is required; please contact your Customer Service Representative. All return authorizations must be given by DCI prior to return or exchange of merchandise. DCI Customer Service may authorize. A 15% restocking fee will be assessed on merchandise returned (a minimum of $20). Returned merchandise must meet the following parameters: 1) Merchandise must be stock items. No returns of custom products will be authorized. 2) Merchandise must be in salable condition upon receipt at DCI. 3) Merchandise must be in original packaging and be unused product. 4) Purchaser is responsible for freight. 5) Merchandise must be returned within 30 days of purchase.
What is your warranty?
DCI Marketing, Inc. ("DCI") warrants its Commercial Zone® Products to be free from defects in parts and workmanship under normal use and service for a period of one year from date of shipment.