FAQs
FAQs
Commercial Zone® is located in Milwaukee, WI.
2727 West Good Hope Road
Milwaukee, WI 53209
We have a Customer Care Center available M-T, 8:00am-5: 00 pm and M-F, 8:00am-3:00pm CST.
You can call 1-800-782-7273 and ask for a Commercial Zone Customer Care Representative or you can email us at cpservice@commercialzone.com.
Windsor, WI 53598.
We pride ourselves on our quick lead-time! All orders that are in stock will ship within 1-2 business days. We will notify you if anything changes.
Sales tax is calculated based on individual state, county, and city information for deliveries to the following states: AR, AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, MO, NJ, NY, NC, OH, OK, SC, TN, TX, UT, VA, WA, WI.
If your order is tax exempt, please email customer service: cpservice@commercialzone.com
We are committed to reviewing all freight expensive to give you the best rate. When you place your order if it is unable to ship UPS, a Customer Care Representative will contact you the next business day with your freight rate, total of your order and will obtain your payment information at that time.
The website is designed for credit card payments only. If you would like to set up an account, please contact us, and we would be happy to work with you.
Please contact our Customer Care Center during normal business hours for assistance.
RMA Return Form is required; please contact your Customer Service Representative. All return authorizations must be given by DCI prior to return or exchange of merchandise. Commercial Zone® Team Customer Service may authorize. A 15% restocking fee will be assessed on merchandise returned (a minimum of $20). Returned merchandise must meet the following parameters:
1) Merchandise must be stock items. No returns of custom products will be authorized.
2) Merchandise must be in salable condition upon receipt at Commercial Zone®.
3) Merchandise must be in original packaging and be an unused product.
4) Purchaser is responsible for freight costs.
5) Merchandise must be returned within 30 days of purchase.
Commercial Zone® warrants its Commercial Zone®Products to be free from defects in parts and workmanship under normal use and service for a period of one year from date of shipment.