Shipping Policy

All shipping on orders that are submitted through the website are shipped UPS Ground. If you need priority shipping, please contact our customer service team at cpservice@commercialzone.com or 1-800-782-7273.

Return Policy

RMA Return Form is required; please contact your Customer Service Representative. All return authorizations must be given by Commercial Zone® prior to return or exchange of merchandise. Commercial Zone® Customer Service may authorize. A 15% restocking fee will be assessed on merchandise returned (a minimum of $20). Returned merchandise must meet the following parameters:

  1. Merchandise must be stock items. No returns of custom products will be authorized.
  2. Merchandise must be in salable condition upon receipt at Commercial Zone®.
  3. Merchandise must be in original packaging and be the unused product.
  4. Purchaser is responsible for freight.
  5. Merchandise must be returned within 30 days of purchase.