The best customer experiences begin with clean, comfortable environments. To create the best experience, customers expect cleanliness, especially at the gas pumps. An unkempt operation can literally drive them to your competition. Follow these tips when putting together a training and cleaning checklist for employees. 1. Disinfect High-Touch Areas After cleaning high-touch areas with soap and ...
There's something about the beauty of stained wood. Most know that the richness and quality of wooden site furnishings warms and improves the overall look of nearly all décors. Those who are responsible for maintaining those wooden surfaces also know that it's difficult to maintain their appearance, particularly when they're under heavy use or exposed to ...
One of the most frustrating parts of winter for drivers on the road is dealing with accumulated snow, ice and salt on the windshield. Windshield ice and salt buildup isn't just an inconvenience, it can also be a safety issue. Because many drivers rely on equipment at the pump to clean the salt off their windshields, ...
It's one of the truest thoughts in running a business: Where there are people, there will also be trash. Here's a new thought: What if your waste receptacles did more than collect trash and actually added a touch of style, class and continuity to the decor? Commercial trash cans handle some of the most unpleasant dirty ...
In 2020, BOPIS is the new black. Well, at least the new Black Friday. BOPIS – buy-online, pickup in-store – has been a retail trend that has been picking up momentum in the past several years. Enter the coronavirus pandemic and that trend became a rapid spike and promises to account for a higher percentage of ...
As the year that brought about many uncertainties comes to its final months, we know one thing that is certain and coming soon to many regions - freezing temperatures and winter storms. And while convenience stores play a key role for many by being a one-stop-shop for all their essentials during the long winter months, it's ...
It's been said that nothing is certain in 2020 and the period of COVID-19. But while conventional wisdom agrees with that statement, there actually is something that is a virtual certainty: public-facing businesses will be taking new approaches to protect customers from the spread of disease far beyond the end of this current threat. Similar to ...
There are several factors that come into play when it comes to choosing a gas station. Location, brand and price are a few that come to mind. But, with all things being equal, there is another factor not on that list that figures prominently into the consumer's decision-making process: cleanliness. According to a Q3 report on ...
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